SAP Implementation services

  • SAP landscape creation for SAP Business Suite (SAP ECC, HANA, S4 HANA, B4 HANA, FIORI, PI-PO, Hybris, HCM, Successfactors, BPC, CRM, SRM, BW, BOBJ, BODS, Netweaver)
  • SAP landscape architecture planning
  • SAP Solution Manager Implementation
  • SAP end to end solution
  • SAP hardware sizing for performance and database
  • SAP Netweaver landscape implementation

SAP Maintenance & Support services

Transport Management as per change management processes and auditing. CTS+ for Java Transport Management
System Audit
24 x 7 system monitoring and support
CCMS Monitoring, Performance Tuning
User Security & Profile Maintenance
Online/Offline Back up, Archiving
SAP HANA database management
Proactive capacity management and best practices recommendation
Database Management and Tuning for Oracle, MSSQL, DB2, Sybase ASE, MaxDB)
Client Maintenance, System Copy (Homogenous, Heterogeneous), Client Refresh

SAP Version and EHP Upgrade Services

  • SAP Technical Upgrade for SAP R/3, CRM, SRM, BW and NetWeaver
  • Support Package and Patches
  • Kernel Upgrade, OS/DB Patch
  • Enhancement Package (EHP)
  • OS/DB migrations and support

SAP Migration (OS/DB) Services

New Hardware and New Operating System to Linux, Unix and Windows environments
SAP HANA DMO and classical methods migrations

SAP Security Services

  • SAP license management and audit
  • SAP user, role and profile management
  • SAP CUA and NetWeaver Identity Management
  • SOX compliance, SoD Matrix and compliance of Audit requirements
  • Interaction with functional team and key Users for role/profile management

Solution Manager Implementation Services

Service Desk & Change Management (ChaRM)
SAP landscape monitory and Alert management
Business Process documentation within SolMan repository
ITIL based best practices for SAP solution management
Regression test cases and automated test management

SAP High Availability Services

  • SAP Central Services and database on different high availability clusters
  • Oracle data guard (DR) configurations, end to end support with DR drills
  • MSSQL DR Mirror configurations
  • DB2, Sybase ASE and MaxDB DR configurations
  • SAP HANA DR configurations
  • SAP HANA High availability configurations powered by SuSe HANA replication

Our Benefits and Features

Service Desk (single point of contact (SPOC) for all incidents)
Incident Management (solve and monitor incidents, raise problems)
Provide you KPI reports for all production environments in landscape